FAQs

Level 2 is designed for people beginning their counselling journey. You don’t need previous counselling experience-just a willingness to learn, reflect and engage with the process.

We’re not looking for people who have all the answers. We’re looking for openness, curiosity and a genuine interest in learning.

Not at all. There isn’t one type of person who becomes a counsellor. Many excellent counsellors are thoughtful listeners rather than the loudest voices in the room.

Many of our learners return to study after a long break. We’ll guide you through the course and assessment as your confidence develops.

That’s okay. Many learners join Level 2 to explore whether counselling is the right path while developing skills that are valuable in everyday life and many professions.

We believe counselling can’t be learned through theory alone. Alongside learning concepts, you’ll practise skills, reflect on your experiences and learn through discussion and relationship.

Small groups create space for meaningful participation, thoughtful discussion and supportive feedback.

Reflection helps us understand ourselves, our assumptions and how we relate to others. It is a key part of becoming an effective practitioner.

Different perspectives deepen understanding. We believe some of the richest learning happens through respectful conversation.

Online delivery makes training accessible to more people while still providing an interactive, relational learning experience.

We aim to create a learning community where people feel welcomed, supported, appropriately challenged and encouraged to grow.

We believe learning should be challenging, not inaccessible. Wherever possible we explore reasonable adjustments while maintaining CPCAB standards.

Difference enriches learning. Every learner brings unique experiences that broaden perspectives and deepen understanding.

Please contact us before the course begins. We’ll explore together what reasonable adjustments may support your learning.

Reflection is encouraged, but you are never expected to disclose anything you’re uncomfortable sharing.

Yes. Skills practice is a core part of every teaching session.

No. Assessment is through a CPCAB portfolio built throughout the course.

You’ll complete reading, reflective activities and portfolio work between weekly sessions.

Regular attendance is important because learning happens through participation, discussion and skills practice.

There isn’t one type of person who becomes a counsellor. People arrive with different experiences, personalities and strengths.

Many learners discover greater self-awareness, confidence and new ways of understanding themselves and others alongside developing counselling skills.

Successful completion can lead to CPCAB Level 3 and Level 4, or enhance careers in a wide range of helping professions.